Contact Us

Contact PlantMint

If you have questions about our products, orders, or store policies, the PlantMint support team is available to assist you.

Customers can contact us regarding order inquiries, product information, shipping updates, or general questions about shopping on our website.

We aim to provide clear and helpful responses to ensure a smooth shopping experience.

Customer Support

Email Support
help@plantmint.shop

For most inquiries, email is the fastest way to reach our support team. Please include your order number if your question is related to an existing order.

Phone Support

+1 509-676-6803

Phone support is available during our regular business hours for questions related to orders or general store assistance.

Business Address

PlantMint
2559 N 4000 W
Rexburg, ID 83440-3107
United States

This address is used for business correspondence and administrative purposes.

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Messages received outside of business hours will be reviewed on the next business day.

Response Time

Our support team typically replies to customer inquiries within 24 business hours.
During periods of higher request volume, response times may be slightly longer.