Shipping & Delivery Information

PlantMint appreciates your visit to our online store at https://www.plantmint.shop.
This page outlines how orders are processed, shipped, and delivered after a purchase is completed.

Order Processing

After an order is successfully placed and payment has been confirmed, our team begins preparing the order for shipment.

Processing generally includes:

• order verification

• item preparation and packing

• shipping label generation

• transfer to the shipping carrier

Most orders are prepared for shipment within 1–3 business days.

Processing time may occasionally extend during periods of increased order volume or public holidays. If a significant delay occurs, customers will be notified by email.

Delivery Time Estimates

Shipping time refers to the period between the moment an order leaves our fulfillment facility and the time it arrives at the delivery address.

Typical delivery estimates:

Standard Shipping:
5–9 business days

Actual delivery time may vary depending on the destination, carrier operations, and seasonal shipping demand.

Estimated Total Delivery Window

The total delivery timeframe includes both order preparation and transit time.

Typical delivery timeline:

Order processing: 1–3 business days
Shipping transit: 5–9 business days

Estimated total delivery time: 6–12 business days

Please note that delivery estimates are not guaranteed and may vary due to factors outside our control.

Shipping Coverage

PlantMint currently ships to customers within the United States and may offer delivery to select international regions depending on shipping carrier availability.

Shipping availability will always be displayed during checkout before an order is finalized.

Shipping Fees

Shipping costs are calculated automatically during checkout based on the order value and delivery location.

For customers within the United States:

Orders $60 USD or more
Free Standard Shipping

Orders below $60 USD
Standard Shipping Fee: $10 USD

The total shipping cost will always be displayed before payment is completed.

Shipment Confirmation & Tracking

Once an order has been dispatched, customers will receive a shipping confirmation email containing a tracking number.

Tracking information usually becomes active within 24 hours, depending on carrier update schedules.

Delivery Concerns

If an order arrives damaged, incorrect, or incomplete, please contact our support team within 48 hours of receiving the package.

To help us review the issue efficiently, customers may be asked to provide photos of the item and packaging.

Our team will review the situation and provide assistance where appropriate.

Contact Information

For shipping-related questions or delivery support, please contact PlantMint using the details below.

Customer Support Email
help@plantmint.shop

Customer Support Phone
+1 509-676-6803

Business Address
PlantMint
2559 N 4000 W
Rexburg, ID 83440-3107
United States