Privacy Policy

Privacy Notice

PlantMint respects the privacy of customers who visit and shop on our website https://www.plantmint.shop.
This notice explains what information may be collected when you interact with our store and how that information is used.

By accessing the website or placing an order, you acknowledge the practices described in this policy.

Information Collected When You Use Our Website

Certain information may be collected when customers browse the website, place an order, or contact our support team.

Information Provided by Customers

When completing a purchase or contacting support, customers may provide details such as:

name
email address
phone number
shipping address
billing address
order details

This information is necessary for order fulfillment and customer support.

Payment Information

Payments made on our website are processed through secure third-party payment services.

PlantMint does not store full credit card or debit card numbers.
Payment providers handle payment data in accordance with their own security and compliance requirements.

Technical and Device Information

When visiting the website, certain technical information may be collected automatically, including:

IP address
browser type
device type
pages viewed
general website interaction data

This information helps us maintain the performance and reliability of the website.

How Information Is Used

Information collected through the website may be used for several operational purposes, including:

processing and delivering customer orders
providing customer service and responding to inquiries
sending order confirmations and shipping updates
maintaining website functionality and security
detecting and preventing fraudulent activity

Where permitted by law, customers may also receive service-related notifications regarding their purchases.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support basic site functionality and improve the browsing experience.

Cookies may be used to:

remember website preferences
support secure checkout functionality
analyze general website traffic

Most browsers allow users to control or disable cookies through browser settings.

Sharing Information With Service Providers

PlantMint may share limited information with trusted service providers that help operate the business.

These providers may include:

payment processors
shipping and logistics carriers
website hosting services
analytics tools used to improve site performance

These providers process information only as needed to perform their services.

PlantMint does not sell personal information to third parties.

Data Security

Reasonable administrative and technical safeguards are used to help protect customer information from unauthorized access or misuse.

Although no online system can guarantee absolute security, we follow widely used industry practices to protect customer data.

Data Retention

Customer information is retained only for as long as necessary to:

fulfill orders
provide customer support
comply with legal obligations
resolve disputes

Information that is no longer required may be securely deleted or anonymized.

Customer Rights

Depending on applicable laws in your location, you may have certain rights related to your personal information.

These rights may include the ability to request access to information held about you, request corrections, or request deletion where legally permitted.

Requests may be submitted by contacting our support team.

Children’s Privacy

The PlantMint website is intended for general audiences and is not designed for children under the age of 13.
We do not knowingly collect personal information from children.